Services & Support
Besides the production of kiosk systems and digital signage, we support you with other services - all from one source:
- consultation with your project, needs analysis, specifications, etc.
- development, design, branding, prototyping.
- site acquisition to create structural conditions / ports.
Production and customizing
- Production of customized standard systems or newly developed systems.
- Integration of components - even if they are supplied by you.
- Production of customized software modules.
- Installation of the software on all systems.
- Certification and conformity.
- Rollout with onsite services.
After sale services / maintenance and support
- aintenance with different service levels (SLA).
- Hotline / Customer Call Center by phone, email or chat.
- Monitoring and operation of networks.
- On-site service for defects.
- Remote maintenance.
- Software updates, upgrades.
- Access to our service portal.
- Statistics, usage analysis, recommendations for change.
- Supply or replacement of consumables.
- Repurchase with collection and related services.
Through our network of certified partners, we can offer our services worldwide with on-site service. From a pure monitoring function to the site acquisition, accounting and operating a call center - we offer you a scope of services tailored to your needs.