Services & Support
Seperator

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Besides the production of kiosk systems and digital signage, we support you with other services - all from one source:

Pre services

 

  • consultation with your project, needs analysis, specifications, etc.
  • development, design, branding, prototyping.
  • site acquisition to create structural conditions / ports.

Production and customizing

  • Production of customized standard systems or newly developed systems.
  • Integration of components - even if they are supplied by you.
  • Production of customized software modules.
  • Installation of the software on all systems.
  • Certification and conformity.
  • Rollout with onsite services.

After sale services / maintenance and support

  • aintenance with different service levels (SLA).
  • Hotline / Customer Call Center by phone, email or chat.
  • Monitoring and operation of networks.
  • On-site service for defects.
  • Remote maintenance.
  • Software updates, upgrades.
  • Access to our service portal.
  • Statistics, usage analysis, recommendations for change.
  • Supply or replacement of consumables.
  • Repurchase with collection and related services.

Through our network of certified partners, we can offer our services worldwide with on-site service. From a pure monitoring function to the site acquisition, accounting and operating a call center - we offer you a scope of services tailored to your needs.

Our Vision
IN Focus is into IT consulting providing the necessary IT solutions for the client. IT solutions consist of various solutions including software and hardware solutions.
Our Mission
IN Focus is into IT consulting providing the necessary IT solutions for the client. IT solutions consist of various solutions including software and hardware solutions.
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  INFOCUS GENERAL TRADING LLC
257-231, Unit # 1,
1st floor, Al Qusais Industrial Area 4,
Behind Galadari Driving Center
PO. BOX 128649 Dubai UAE.
  +971527860940
  info@infocusgtllc.net

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  +971527860940
  info@infocusgtllc.net
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